Free Shipping Terms


Shipping


Shipping

Simply look for the Free Shipping Logologo to enjoy free shipping on items throughout the store. If the items in your order which qualify for 'Free Shipping' total $35 or more before tax, your USA order ships USPS Managed Shipping for FREE!*

Shipping Charge for your order as follows:

  • FREE SHIPPING ON ORDERS IN THE USA*- Spend $35.00 or More and get FREE* Managed Shipping
  • $6.50 USA Flat Rate Managed Shipping for Orders Less Than $35.00*
  • Premium Shipping (Express, Second Day, Overnight) are available upgrades for purchase and ship same day when placed before 2:00PM EST**
  • Canada - Flat Rate USPS $40.00 (up to 4 lbs.)
  • Canada - Flat Rate USPS $80.00 (over 4 lbs.)
  • All other International Countries - Flat Rate $80.00 Per 20 lbs flat rate USPS box. If your order is over 20 lbs or does not fit in a flat rate box, we will contact you for additional shipping cost to be paid.
  • Or give us your FedEx or UPS account number and we will ship on your account for non-express.

*Free Shipping Note: Eye Bolts, Industrial Forged Hardware, Threaded Rod and some Deckwise Decking products do not qualify for free shipping regardless of the total order value. Orders with these items will incur a shipping fee per item.

**PREMIUM SHIPPING NOTE: All overnight orders must be placed by 2:00pm EST within regular business hours to ship Same Day, Overnight, Second Day or Express (1-2 Day). Otherwise, the order will be processed and shipped on the following business day.


Free Shipping Terms

When Will My Order Ship?
Most orders ship within 24 hours from the time they are placed on AlbanyCountyFasteners.com, Monday through Friday (excluding holidays), for all in-stock inventory items. Most orders are received within two to three business days, some are received even faster! In the case that it will take longer than a few days to receive your order, our office will reach out to you via email or phone to inform you of shipping status and tracking.

Which Carrier Will You Use to Ship My Order?
We ship using the following shipping methods: USPS Flat Rate Priority Mail, USPS Priority Flat Rate Express, USPS Priority Mail, USPS First Class Mail Package, UPS Second Day, UPS Overnight, and LTL Freight. We also ship on DHL, UPS and FedEx accounts. USPS Priority Flat Rate is the primary shipping method for most order. DHL is only used for orders shipped on customer account, a $25 handling fee is applied to all orders shipping DHL.

Can I pickup my order at your Warehouse?
In-Store Pickup for our local New Jersey, New York, and Pennsylvania customers is always free.

Will you ship on my account?
We will ship FedEx, UPS, or DHL on your account, contact our office with your account number and billing zip code and we will explain our terms and the process

What is Managed Shipping?
Managed shipping means that we manage the shipping and select the shipping method and carrier. Managed shipping and free shipping orders are primarily shipped via USPS. FedEx and UPS are paid shipping upgrade options, we also ship on UPS and FedEx customer accounts.

Managed shipping means that we manage the shipping and select the shipping method and carrier. Managed shipping and free shipping orders are primarily shipped via USPS. FedEx and UPS are paid shipping upgrade options, we also ship on UPS and FedEx customer accounts.

Have more questions about Shipping? Contact our office toll free at (866) 573-0445 to speak with a Customer Service Representative.


Fulfillment Expectations

Most orders placed on AlbanyCountyFasteners.com are processed and shipped 1-2 business days after payment is received for credit card and PayPal Express transactions. Orders paid via PayPal money request will require additional time for the request to be fulfilled and confirmed by Albany County Fasteners, after which the order will enter our standard fulfillment process. Orders totaling less than $250.00 are not eligible for a PayPal money request. Please use a valid credit card as a best practice for getting your order fulfilled faster, as this method clears the payment gateway most efficiently.

Orders where payment is received after 2:00pm EST will enter the fulfillment process the following business day. Special orders that require custom packaging or re-working (including custom finishes and lengths) will take an estimated 5-10 business days to fulfill. Fulfillment expectations for custom or re-working orders will be set when the order is placed and confirmed by Albany County Fasteners.