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FAST FULFILLMENT AND SHIPPING IS OUR GOAL
Simply look for the free shipping banner below the product description to enjoy free shipping on items throughout the store:
If the items in your order which qualify for 'Free Shipping' total $250 or more before tax, your USA order ships USPS Managed Shipping for FREE!*
Shipping charges for your order are as follows:
*Free Shipping Does NOT Apply to The Following: Eye Bolts, Industrial Forged Hardware, Threaded Rod, Evolution Power Tools (including circular saws, chop saws, and magnetic drills), and some Deckwise Decking products do not qualify for free shipping regardless of the total order value. Orders with these items will incur a shipping fee per item.
|Carrier||Method||Rates starting at||Handling Fee|
|Your UPS Account||2nd Day or Overnight||Billed to your account||
Next-day processing: $10
Same-day processing: $25
* Express Mail is not guaranteed with USPS and could take up to 4-5 business days. Due to recent widespread shipping delays, your package may take longer than normal to arrive.
** Business days, excluding weekends.
You will be contacted if the shipping rate is higher than the starting rate that is stated above.
Please Note: For Expedited Shipping Methods additional funds may need to be collected after purchase, based on product dimensions and quantities. Customer is responsible for any additional shipping costs associated with an expedited shipping method, including Second Day, Overnight and Express shipments from UPS or any other shipping provider. For more information please contact our customer service line at 866-573-0445 ext 2 prior to purchase.
|Destination Country||Weight||Rates starting at|
|Canada||up to 20 lbs*||$80 per USPS Flat Rate Box|
|Rest of the World||up to 20 lbs*||$80 per USPS Flat Rate Box|
* If your order does not fit in a USPS flat rate box, we will contact you for additional shipping cost to be paid.
Due to the extended dimensions of the required shipping containers, threaded rod is not eligible for Free or Express Shipping.
In addition, threaded rod is charged an additional flat rate for shipping based on the length and diameter of the threaded rod. The shipping charges are as follows:
|Diameter||Base Rate||Plus Each Additional Rod|
|3 foot & 1 meter rods|
|#4 - 1/2" & M5 - M12||$6.50||$2.00|
|9/16" - 3/4" & M16 - M20||$6.50||$4.00|
|7/8" - 1-3/4" & M24||$6.50||$5.00|
|2" and greater||$20 per rod|
|6 foot rods|
|#4 - 3/4"||$9.00||$4.00|
|7/8" - 1-3/4"||$9.00||$5.00|
|2" and greater||$20 per rod|
USPS Priority Mail does not guarantee a delivery date. Due to recent widespread shipping delays, your package may take up to 10 business days to arrive.
Most orders placed on AlbanyCountyFasteners.com are processed and shipped within 1-2 business days (Monday through Friday, excluding holidays) after payment is received for credit card and PayPal Express transactions. Orders paid via PayPal money request will require additional time for the request to be fulfilled and confirmed by Albany County Fasteners, after which the order will enter our standard fulfillment process. Orders totaling less than $250.00 are not eligible for a PayPal money request. Please use a valid credit card as a best practice for getting your order fulfilled faster, as this method clears the payment gateway most efficiently.
If your order is placed before 2:00pm EST on a business day, we will do our best to ship the order that same day. This is not a guarantee. Orders where payment is received after 2:00pm EST will enter the fulfillment process the following business day. Special orders that require custom packaging or re-working (including custom finishes and lengths) will take an estimated 5-10 business days to fulfill. Fulfillment expectations for custom or re-working orders will be set when the order is placed and confirmed by Albany County Fasteners.
Orders are shipped via USPS (United States Postal Service). We are not responsible if USPS does not deliver to the shipping address that you provide to us. If USPS does not deliver to your address, please provide a PO box or contact customer service.
Managed Shipping - Managed shipping means that we manage the shipping and select the shipping method and carrier. Flat rate and free shipping orders are primarily shipped via USPS.In certain instances, we may change the carrier used in order to faciliate fulfillment for your order.
LTL Shipping - Due to the nature of LTL shipping, a liftgate may be required to unload your order. If a liftgate or other service is required at extra charge, the customer is responsible for the added fee.
Handling Fees - If shipping on the customer's account there will be a $10.00 handling fee on all domestic orders. For same-day expedited shipping on the customer's account, there will be a $25.00 handling fee for order fulfillment, as well as priority order treatment. These flat fees are to encompass the order fulfillment process (labor, materials, etc.)
When Will My Order Ship?
Most orders ship within 24 hours from the time they are placed on AlbanyCountyFasteners.com, Monday through Friday (excluding holidays), for all in-stock inventory items. Most orders are delivered within two to three business days – some are delivered even faster! In the case that it will take longer than a few days to receive your order, our office will reach out to you via email or phone to inform you of shipping status and tracking.
Which Carrier Will You Use to Ship My Order?
We ship using the following shipping methods: USPS Flat Rate Priority Mail, USPS Priority Flat Rate Express, USPS Priority Mail, USPS First Class Mail Package, UPS Second Day, UPS Overnight, and LTL Freight. We also ship on DHL, UPS and FedEx accounts. USPS Priority Flat Rate is the primary shipping method for most orders. DHL is only used for orders shipped on customer accounts. A $25 handling fee is applied to all orders shipping DHL, FedEx, UPS, or any international carrier.
Can I pickup my order at your Warehouse?
In-Store Pickup for our local New Jersey, New York, and Pennsylvania customers is always free, but applicable NJ sales taxes will be applied if customer is not exempt. Customer must present a New Jersey Sales Tax Exempt Certificate for New Jersey sales tax to be removed from the invoice.
Will you ship on my account?
We will ship FedEx, UPS, or DHL on your account, contact our office with your account number and billing zip code and we will explain our terms and the process. All orders placed with "Ship on My Account" as the shipping method will ship ground unless you contact our office prior to placing the order.Have more questions about Shipping? Contact our office toll free at 866-573-0445 ext 2 to speak with a Customer Service Representative.
Are you local? Feel free to place your order for pickup at our warehouse location in Edison, New Jersey. This method is only available for orders shipping to NJ, PA, and NY. For same day pick-up, please call customer service (866-573-0445 ext 2) at least 2 hours before pickup time. Orders placed for pickup are still processed through the warehouse and may take a few hours or more to prepare.
Please note, we do not currently accept walk-ins. Orders must be placed and paid for prior to pick up.
If you don't want to come to us, we can come to you. If your shipping address is located in New Jersey and within 50 miles of our location (100 Newfield Ave. Suite D, Edison, NJ 08837) we can bring your order to you to save time for your project!
Local delivery arrangements must be made with our office PRIOR to placing your order. Contact Customer Service to schedule a delivery at 866-573-0445 ext 2
As of this time, our driver is running deliveries on Tuesday/Thursday each week. Local deliveries are charged a flat fee of $15.
Management reserves all rights to alter shipping terms at their discretion.
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