All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Click to view our Return Policy



The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The collective work includes works that are licensed to Copyright 2003, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of

Product Samples

We do not offer free samples, as we sell products by the piece. As a courtesy, samples can be purchased and a one-time credit can be issued for the sample part towards a future bulk order placed for the same part within 30 days of sample part purchase, at the discretion of management. Shipping charges are not credited against future purchases. For more information and to utilize this service please contact customer support.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proper fastener connection design takes in to account where and how fasteners are used. Allowance for special characteristics in materials, differences in materials, differences in types of materials being joined, unique or unusual environmental service or installation conditions and the safety factors required by anticipating normal or short term loading conditions must be considered. Due to possible differences in specifications, applications, and interpretation of results, customers must make their own evaluation of the products to determine the suitability for products sold by to determine the suitability of these products for intended use.

Typographical Errors

In the event that a product is mistakenly listed at an incorrect price, reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shall issue a credit to your credit card account in the amount of the incorrect price.

Listing Photos

Listing photo is generic for the fastener type listed in this listing and is not to scale. Please refer to the description for fastener details. If in doubt, please ask a question through customer service or email. We will respond with the requested information quickly.

Product Packaging

In a continuing effort to “go green” and reduce our use of plastic all product quantities will be packaged in as few packages as possible. For custom packaging options please call our Customer Service department (866-573-0445) for custom pricing options.

Fulfillment Expectations

Most orders placed on are processed and shipped 1-5 business days after payment is received for credit card and PayPal Express transactions. Orders paid via PayPal money request will require additional time for the request to be fulfilled and confirmed by Albany County Fasteners, after which the order will enter our standard fulfillment process. Orders totaling less than $250.00 are not eligible for a PayPal money request. Please use a valid credit card as a best practice for getting your order fulfilled faster, as this method clears the payment gateway most efficiently.

Orders where payment is received after 2:00pm EST will enter the fulfillment process the following business day. Special orders that require custom packaging or re-working (including custom finishes and lengths) will take an estimated 5-10 business days to fulfill. Fulfillment expectations for custom or re-working orders will be set when the order is placed and confirmed by Albany County Fasteners.

Express, Second Day and Next Day Air Shipping

Expedited orders will be shipped the next business day. Orders placed with a Shipping Method of "Express Mail", "Second Day", or "Next Day Air" will be shipped and cannot be altered or canceled after the order has been placed due to priority processing procedures. Orders shipped Next Day Air are subject to our standard return policy. For expedited Shipping Methods additional funds may need to be collected after purchase, based on product dimensions and quantities. Customer is responsible for any additional shipping costs associated with a premium shipping method, including Second Day, Overnight and Express shipments from FedEx, UPS or any other shipping provider. For more information please contact our office at 866-573-0445 prior to purchase.

Mailing List and Privacy

We take customer privacy very seriously and respect the privay of our users. We never sell our customer data and we do not collect personal information unless you provide it to us. Upon placing an order, your information is added to our mailing list for our newsletter. You may also subscribe to our mailing list directly on the site. You may unsubscribe from our newsletter at anytime from within the email or by emailing [email protected].

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Once an order has been placed and processed it cannot be altered in any way including additions and subtractions.


Your use of this site shall be governed in all respects by the laws of the state of New Jersey, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of products) shall be in the state or federal courts located in Essex and Middlesex County, New Jersey. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.


You agree to indemnify, defend, and hold harmless, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, may link to sites operated by third parties. However, even if the third party is affiliated with, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Refunds without Return

In the event that an order is marked as delivered by the shipping carrier, is no longer responsible for package delivery and refunds cannot be issued. Once an order is marked as delivered by the carrier, delivery inquiries from the customer must be made with the carrier. Please see our Return Policy for more details regarding returns and exchanges.

Handling Fees

If shipping on the customer's account there will be a $10.00 handling fee on all domestic orders. For international orders, the fee will be $25.00. For expedited overnight shipping on the customer's account, there will be a $50.00 handling fee for order fulfillment, as well as priority order treatment . For expedited second day shipping on the customer's account, there will be a $25.00 handling fee for order fulfillment, as well as priority order treatment. These flat fees are to encompass the order fulfillment process (labor, materials, etc.).

LTL Shipping Fees

Due to LTL Shipping requirements, some locations may require special services to deliver orders. If these services are required in the customers area, at extra fees, the customer will be required to pay these fees.

Order Errors

Once an order has shipped, is unable to cancel, change or alter the order in any manner. Orders totaling over $1,000.00 cannot be cancelled, changed or altered once the order has been placed and released to fulfillment due to priority order treatment. All returned orders due to errors made by the customer that have not been successfully communicated to prior to shipment, will undergo our standard return processes as a Voluntary Return.

Address Undeliverable

In the event that the Shipping Address provided by the buyer proves to be an undeliverable or insufficient address, and no attempt at contact has been made by the buyer prior to the return to sender, the purchase will be refunded when the package returns to, minus a 20% restocking fee.

International Shipping Charges

Interntational Shipping Charges paid at the time of purchase are estimated charges. may go back to the customer at the time of shipping to collect any additional shipping charges that were not collected at the time of checkout. Shipping is flat rate at $80 per 20 pound flat rate box if shipping via USPS. Customers are responsible for international shipping charges, ACF will not ship an order which has not been paid for, including product (PO) or shipping. is not responsible for damage to international packages. We will not replace shipments that have been damaged or lost and are shipping internationally. Only international shipments that are shipped with insurance (insurance at the cost of the buyer) will be repicked and reshipped.

Credit Card Chargebacks

Customers are advised not to issue chargebacks with their credit card company or bank. All chargebacks will have a minumum fee of $25.00. It is advised that customers contact to resolve any questions regarding their order. If a chargeback is opened, and decided in the favor, all fees related to the chargeback are the responsibility of the credit card holder. Fees and/or charges will be billed by to the customer and/or credit card holder, and are due within 14 days of the invoice date. Any unpaid fees and/or charges will be sent to Collections.

Purchase Orders

By submitting a purchase order the buyer voids all signature requirements and accepts the following terms and conditions: If paying by purchase order, terms are Net 30 days from the date of the invoice. We do not accept purchase orders as a payment method for international orders. All invoices for Purchase Orders will be sent exclusively by email, or fax; mailed invoices are not permitted. Paying by purchase order does not entitle the customer to a discount unless approved by management. Management reserves all rights, including updating/changing Purchase Order Terms as well as order cancellation, or rejection. Should payment not be made by the buyer within the 30 day terms mentioned above on the purchase order and/or invoice, seller will initiate collection proceedings, with all costs associated with collection agencies and/or attorneys solely born by the buyer, along with interest of 25% or applicable by law.

Interest and Collection Fees:

If an order has been processed, shipped and delivered to the designated delivery location as per the Terms and Conditions of sale under website, and full payment of an invoice(s) or balance due of invoice(s) remain unpaid, the collection action will commenced against the persons or company(ies) identified under the "Bill To" and "Send To" section of the invoice(s) (hereinafter referred to as the "Buyers") for any unpaid invoice(s) or balance(s) of unpaid invoice(s). Collection action will begin against the Buyers after the Buyers have been sent a Notice for Demand of Payment by email and/or as required by law. The Buyers will also be responsible for full payment of any and all interest accrued for the unpaid invoice(s) and/or balance(s) of the unpaid invoice(s), and for all collection and reasonable legal fees, including attorney fees, incurred by, a d/b/a of Raw Products Corp., to collect payment of such unpaid invoice(s) or balance(s) of unpaid invoice(s).

California Proposition 65 Warning

California's Proposition 65, also called the Safe Drinking Water and Toxic Enforcement Act is a Right to know law regarding Californians being able to make informed decisions to protect themselves from chemicals known to cause cancer, birth defects, or other reproductive harm. The law states that Californians have a right to know if a chemical may cause "more than 1 extra case of cancer in 100,000 people over a 70-year lifetime". Some products sold on contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. Products sold on may contain these chemicals in a smaller amount than Proposition 65's concern, or not at all, however we have chosen to issue this warning on all of our products as an act of caution and because our customers have the right to know. By placing an order on, the customer acknowledges that an adequate display of this warning has been presented to them both in our Terms and Proposition 65 warning pages.