Is there any minimum order requirement?
No, you can order as many or as few products as you need!
How do I know what items you have in stock?
We use a sophisticated inventory management system to keep our warehouse stocked with over 13 million fasteners. If you need to know that an item or quantity is in stock before ordering, please call 866-573-0445 to speak with a representative.
Are your items subject to California's Prop 65?
Yes, some products contain chemicals known to the State of California to cause cancer and/or birth defects or other reproductive harm. Please use caution when handling all products and purchases. If you have any questions, please contact Customer Service at 866-573-0445.
How do I buy/redeem a gift certificate?
To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate, you can redeem it during the checkout process.
How do I find my product?
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
After adding items to your cart, click here, or the "My Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
How do I obtain a C of C or MTR Certificate?
To obtain a Certificate of Compliance or MTR, please contact Customer Service prior to placing your order. The fee for Certificate of Compliance is $15 - $50 per item depending on the manufacturer. The fee for MTR is $15 - $50 per item depending upon the supplier. Please contact customer service for more information.