Please contact customer service for more information on returning an item. Thank you.
Return Policy:
Returns are not accepted unless it was our error or not as described.
Original sales receipt must accompany
returns.
We accept returns for exchange or store credit 3 calendar days after delivery of the product. At our sole discretion
after 3 calendar days, we will offer an exchange or store credit only. Items
must be in "new, unaltered and unused condition". Definition of new,
unaltered and unused condition is:
-without
showing signs of wear or damage in any way
-within 3
calendar days of the delivery date (after 3 days no returns are allowed)
-must not be
a special order or a custom order
-unless noted
that it cannot be returned or has a different return policy time
period other than that 3 days noted in that item's particular item
description.
If an item is received damaged or is
incorrectly shipped by us please contact Customer Support immediately for a RMA number. Items
that are defective and shipped from us will qualify for store credit upon receipt and inspection.
Store credits are contingent upon inspection of
item(s) once we receive it.
Customer is responsible for all shipping
costs if seller is not at fault.
Contact Information: ACF-NY info@albanycountyfasteners.com (email) PO Box 3413 Poughkeepsie, NY 12603 Customer Service: 866-573-0445
