ALBANYCOUNTYFASTENERS.COM is committed itself to carrying the largest selection of Fasteners in Stainless Steel, Silicon Bronze and Brass from the largest selection of the top manufacturers.
ALBANYCOUNTYFASTENERS.COM is here to get you what you need at the lowest price possible; and back you up with our legendary customer service that has always been our #1 commitment. The owners have over 40 years combined experience in the fasteners industry. We stock a large inventory ready to ship.
November 11, 2011
Maybe this is one of those inspirational notes you can hang in a break room or something but I simply needed to pass on a proper thank you to you guys.
I have made a few orders now and you all have hit it out of the park each time. Your average has been 3 days total from the order to having parts in my hands. Incredible. The bags are thick and the thermal-seal is wide and well done. Labels are well printed and clear. The parts themselves are perfect --I have yet to run across a funky head or a bad thread. Not to mention the fact that it is all stainless --and under 3 bucks for 100 of 'em? Awesome.
I have dealt with so many companies and suppliers that take the customer for granted, it is nice to finally catch someone doing something right.
Here's the bottom line, something I teach my kids --In this world, there are 2 kinds of folks: People who simply give a shit and those that don't. (Pardon my language). You guys do and it shows. Talk is cheap, getting my parts in my hands in 3 days is priceless. Thanks, you have a customer for life.
Keep up the good work, Chris the Carpenter
Thanks for the quick shipping and the refund on the shipping of multiple items, I will defiantly be back to shop in your store.
I am an experimenter and manufacturer and use a few fasteners on just about every thing I make so you will be getting my business from now on, Thanks for quality service ! Jeff...
I dealt with Anna when I had troubles with my order but this will cover
everybody in this company. I can't say enough good things about you guys and
feedback won't tell the whole story. Your customer service is second to none and extremely helpful, your product is amazingly high quality, your prices take the
market by storm being better then competitive they are the best, and your shipping
times have left my head spinning. Thanks for one of the best buying experiences
I have ever had.
Thanks so much!
Thanks a million. Got the
package today with the correct screws. I really appreciate everything
you've done. You have a customer for life. I also shipped the
package back to you today contianing the wrong screws, you should get
the envelope wednesday or thursday. Thanks again, Jeffrey
ordered Thursday morning around 11am. Shipped same day standard shipping and
received the order Saturday afternoon.
service, Thank you,
Just want to say it was a pleasure
speaking with you in regards to my order.
As you know in this day and age, personal
customer service is becoming less and less. For me it was sure great
to have someone as nice and helpful as you were, on the other end of the
To me its says alot about ACF as to their
customer service, as they certainly have the right person in place for the
This morning I opened a recent purchase that I had
bought last week. The first thing I saw in the package was the American Flag.
Today is 9/11. Thank You for this reminder of what a great country we live in.
Although I have never been to Poughkeepsie, in the last year
I have been to and stayed in Newburgh and Fishkill. My son is a second year
cadet at West Point. Yet another not so gentle reminder of 9/11 and our current
war on terror.
Have a Great Day!
PS: My order was perfect
Hello ACF Folks,
Thanx for these great listings, lightning-fast shipping, excellent quality and
by far the best prices I've ever seen.
Hello ACF Folks,
I got the rest of my order today and I'm so pleased...
You have afforded me the luxury of totally restocking my hobby parts drawer
with 7500 pieces of small fasteners 'delivered' for less than $100.00 !!!!!!